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Broker Assistance, Sales and Retention

Write to Us

If you have any questions regarding the quoting process, please call 775-982-3100.  You can also email us with questions at quote@hometownhealth.com.

Find out more about group and enrollment requests.

See below for detailed information regarding documentation required for each request. Click on the plus sign (+) to learn more.

Large Group No Current Coverage 50+

Large Groups with No Current Coverage 50+ Eligible Employees, please email quote@hometownhealth.com and include the following documentation:
  1. Your contact information
  2. Group Name and address (Required)
  3. NAICS code (Required)
  4. Detailed census with the following information:
    1. a. Name of Employee (when possible),
    2. b. Medical Plan Design
    3. c. Gender
    4. d. Zip Code
    5. e. Date-of-Birth
    6. f. Tier Structure

Large Group 50-99 Eligible Employees

Large Groups with Coverage 50-99 Eligible Employees, please include the following documentation:

  1. Your contact information
  2. Group Name and address (Required)
  3. NAICS code (Required)
  4. Detailed census with the following information:
    1. a. Name of Employee (when possible),
    2. b. Medical Plan Design
    3. c. Gender
    4. d. Zip Code
    5. e. Date-of-Birth
    6. f. Tier Structure
  5. Current Rates
  6. Renewal Rates
  7. Plan designs (Required) – current plan info (SOB, SBC)
  8. Two years aggregate claims information
    1. a. If a prospect is unable to submit current coverage or two years of claims information a “Large Group Medical Assessment Form 51+” form maybe used, otherwise a manual rate will be quoted.

Large Group 100+ Eligible Employees

Large Groups with Coverage 100+ Eligible Employees, please include the following documentation:

  1. Your contact information
  2. Group Name and address (Required)
  3. NAICS code (Required)
  4. Detailed census with the following information:
    1. a. Name of Employee (when possible),
    2. b. Medical Plan Design
    3. c. Gender
    4. d. Zip Code
    5. e. Date-of-Birth
    6. f. Tier Structure
  5. Current Rates
  6. Renewal Rates
  7. Plan designs (Required) – current plan info (SOB, SBC)
  8. Two years claims information by month preferred
    1. a. Include Large claims over $25,000.

Renewals

If you would like to process a renewal or need confirmation, please email us at renewals@hometownhealth.com

If you need any of the following as it relates to a renewal, please use the renewal email address above:

  1. Signed renewal rates
  2. Email plan and renewal rates confirmation
  3. Request for Summary of Benefits (SOB)
  4. Request for Summary of Benefits and Coverage (SBC)

New Group

If you would like to process a new group, please email us at quote@hometownhealth.com

If you need any of the following as it relates to a renewal, please use the email address above:

  1. Submit New group paperwork
  2. Request for Summary of Benefits (SOB)
  3. Request for Summary of Benefits and Coverage (SBC)
  4. New group question

Open Enrollment

If you would like to request an open enrollment packet, please email us at packetrequest@hometownhealth.com

This is used for any size group for a request for enrollment packets also known as open enrollment packets.  Please include the following documentation:

  1. Group Name
  2. Effective Date
  3. Number of packets need (number of English and number of Spanish)
  4. Date Required
  5. Medical and Rx plan selected
  6. Vision Plan selected
  7. Mail or Pick up (If mailing please provided address and contact)

Open Enrollment Meeting

To request an open enrollment meeting, please email us at openenrollmentrequest@hometownhealth.com

This is used for any group for a request for a Hometown Health team member to attend an open enrollment meeting to explain the plan benefits to employees. Please include the following in your request:

  1. Date you would like to hold the meeting
  2. The location of the meeting
  3. The time of the meeting
  4. If packets or other information is needed for this meeting

Connect

Phone
775-982-3100
Address
10315 Professional Circle, Reno, NV 89521
Hours
Monday - Friday, 8AM - 5PM
Teams Emails
Quotes
quote@hometownhealth.com
Renewals
renewals@hometownhealth.com
Account Managers
accountmanagershth-hometownHealth@hometownhealth.com
Become a Broker
brokeronboarding@hometownhealth.com

Broker Resources

We value your contributions to Hometown Health and Senior Care Plus, thank you for being our partners in health insurance.

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