Become a Broker
Kaiser Permanente Commercial Broker Onboarding Update
Existing Hometown Health Commercial Brokers
If you are already appointed with Hometown Health to sell commercial products, your appointment will automatically transfer to Kaiser Permanente. You will be notified when the transfer is complete and provided with next steps. The transfer is expected to take place in October 2026.
New Broker Appointments
If you are not currently appointed with Hometown Health and would like to represent Kaiser Permanente commercial products, please visit the Broker Appointment page on the Kaiser Permanente website.
Medicare Brokers
Beginning in late August 2026, Medicare brokers will be able to complete the 2027 Medicare broker certification process. An email notification will be sent when the 2027 certification process is available.
Questions?
If you have questions, please email brokeronboarding@hometownhealth.com.
Agency: A Licensed Agency who is paid commission for associated Writing Agents.
Independent Agent/Broker: A Licensed Agent who is paid directly and does not work for an agency.
Writing Agent/Broker: A Licensed Agent who works for an agency and is paid by their agency.
Once the above information is provided, you will receive an email from EvolveNXT to start the onboarding process.
BE PREPARED TO UPLOAD THE FOLLOWING DOCUMENTS TO OUR BROKER PORTAL, EVOLVENXT:
Already a Broker Partner?
All brokers partners must re-credential annually. All existing brokers login to your EvolveNXT profile, select the Onboarding tab, then select the blue “Start” box to begin the onboarding/recertification process. If not already appointed, please see the process above.
EvolveNXT
EvolveNXT is our broker portal, the following PDF provides step-by-step instructions on “how to access statements, book of business and onboarding agents”.
Medicare Certification & Recertifications
If you sell or intend to sell Senior Care Plus Medicare Advantage Plans or plan to recertify please review the study guide and the preview test. After you have reviewed, please login to EvolveNXT and select the Onboarding tab, then select the blue “Start” box to begin the onboarding/recertification process. The formal Medicare test will be included in the onboarding process.
All brokers must go through the recredentialing process annually by logging in to your EvolveNXT profile.
The study information is for licensed insurance agents that are onboarding with Hometown Health and Senior Care Plus for the 2027Plan year. Accessing the plan presentation material for purposes other than onboarding is a violation of CMS Marketing and Communications regulations.
Need More Information?
Broker Test Resources
*In order to take the test, you must login to EvolveNXT.*